At Flexistore, we strive to ensure your satisfaction with our services. If you are not satisfied with your purchase, please review our refund policy.

1. Eligibility for Refunds

• Monthly Plans: Refund requests for monthly plans must be made within 7 days of the purchase date.
• Quarterly Plans: Refund requests for quarterly plans must be made within 15 days of the purchase date.
• Annual Plans: Refund requests for annual plans must be made within 30 days of the purchase date.

2. Non-Refundable Items

• Custom Services: Fees for custom website design and development services are non-refundable once work has commenced.
• Digital Products: Downloads of digital products such as templates and plugins are non-refundable once they have been accessed.

3. How to Request a Refund

To request a refund, please contact our customer service team at [email protected] with your order details and the reason for the refund request. We will process your request within 7 business days.

4. Refund Method

Refunds will be issued to the original payment method used during the purchase.